To run a successful and efficient food retail business, you need to maintain the right staffing and stock levels. This is why scheduling and budgetary planning are crucial aspects of day-to-day management.
The benefits of schedules and budgets
One of the key benefits is cost savings, which can be significant with the right systems in place. Through effective scheduling and budgetary planning, you can eliminate excess spend on both staff and stock. When it comes to staffing, the ideal is to be able to predict the number of employees needed each day. This way, you can make sure staff have the appropriate level of support, while avoiding overstaffed shifts. Of course, this all feeds into giving every customer a positive experience each time they visit, by reducing delays and offering high levels of customer service.
Introducing effective scheduling and budgetary planning
Many businesses adopt a ‘top-down’ approach to staffing and other costs by ring-fencing a percentage of revenue. However, proper scheduling and budgeting goes further, such as by taking into account the amount of time certain tasks take and ensuring the business has the right mix of full-time, part-time and casual staff to cover each shift. Getting the balance right is no easy task, as it can involve analysing such factors as how long it takes to replenish a counter and the amount of time it takes, on average, to serve a customer at the till point.
Likewise, when it comes to stock, it is important to stay on top of fluctuating customer demand. For example, periods of good weather and major sporting events, such as the World Cup, are likely to bring increased footfall. That means you need to ensure you have sufficient stock and staff available to satisfy this demand.
As an examplel, nothing is more appealing to customers on a hot summer’s day than a glass door refrigerator, such as those supplied by https://www.fridgefreezerdirect.co.uk/glass-door-refrigeration, packed with cold drinks and ice cream! So, it’s important there are enough staff on hand to regularly replenish stocks and to cope with longer queues at the tills.
Scheduling and budgetary planning take time, but can really pay off in the long run in the form of happy customers and motivated staff, as well as making a positive contribution to the business’s bottom line.